What We Collect and Why We Use It
When you open an account, we collect your registration details — name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to resolve any disputes you raise with our
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support team. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. If you contact us through live chat or email, those conversations are stored so we can follow
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up properly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: transaction records are held for as
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long as required under applicable financial regulations in your region, while session logs are cleared on a rolling basis. Your eligibility to use this platform and the specific rights available to you depend on local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.